Essentials of leadership

As a  new manager, you face many challenges. You need to manage your team, manage up and fulfil your leadership role in relation to other stakeholders such as senior managers, colleagues and external partners. This training for new managers teaches you how to have the necessary conversations and develop your own effective leadership style.

The training starts with a fundamental skill of effective leadership: active listening. Then you practise coaching, giving feedback, influencing and explore how you can adapt your style to lead effectively in different situations. We look at leading teams, dealing with conflict and negotiating. You also deepen your understanding of your role and what your priorities are within it.

As well as theory and tips, there is lots of practice. Throughout the programme we apply the theoretical components to real-life situations.

The following subjects are covered:

• Active listening
• Coaching
• Giving and receiving feedback
• Situational leadership
• Developing personal authority
• Leading teams
• Setting priorities and goals
• Dealing with conflict
• Influencing
• Negotiating  
• Decision-making in teams
• Influencing people with “difficult” behaviour

• You have a clear vision of leadership
• You communicate effectively with individuals and groups
• You have more influence
• You understand what your superiors and team members need from you
• You adjust your leadership style to the situation and individual